Recall Notice Soother Clips
RECALL NOTICE
Article number:
MM-SC-FMT-002, MM-SC-FMT-003, MM-SC-FMT-008, MM-SC-FMT-015, MM-SC-FLT-001, MM-SC-FGT-00, MM-DSC-001, MM-DSC-002, MM-DSC-003, MM-DSC-004 & MM-DSC-005
It has come to our attention that the teething accessory product, Soother Clips, included in ‘Flat face Teether & Soother Clip Set’ and ‘Double Soother Clips’ colour variations, do not meet the Matchstick Monkey usual high standards for safety.
Our products are regularly safety tested including this product, however during production a small quantity of the item has missed a welding process step.
This can lead to a small part being able to break away from the strap and posing a risk of being ingested.
Please note this is limited to the following batch numbers only:
- v2107, v2212, v2210, v2207
The issue has been resolved for any productions from 2023 onwards.
The Batch number can be located on the underside of the soother clip or the bottom right on the packaging:
With the safety of our customers at the forefront of our minds we are conducting a voluntary recall and invite you to return this product for a full refund. Please contact us via email at info@matchstickmonkey.com.
Please reference an order number, and send an image of the soother clip cut in half so we can process a refund, and/or replacement product.
November 2024
Article number:
MM-SC-FLT-001 & MM-DSC-005
It has come to our attention that the teething accessory product soother clips included in ‘Flat Lion Teether & Soother Clip Set’ and ‘Lion & Giraffe Double Soother Clips’, do not meet the Matchstick Monkey usual high standards for safety.
Our products are regularly safety tested including this product, however during production a small quantity of the item have missed a welding process step.
This can lead to a small part being able to break away from the strap and posing a risk of being ingested.
Please note this is limited to the following batch numbers only:
- v2107, v2212, v2210, v2207
The issue has been resolved for any productions from 2023 onwards.
With the safety of our customers at the forefront of our minds we are conducting a voluntary recall and invite you to return this product for a full refund. Please contact us under info@matchstickmonkey.com.
May 2024