For which age ranges are our different teethers suitable?

All our teethers are tested from 3 months to 3 years, however we do recommend certain teethers for certain ages. Our Teething Starter Set is the perfect place to start as it includes a Flat Face Teether, Animal Teether and Silicone Finger Toothbrushes which each can be used at different stages of the teething journey. Have a look at our teether collection page for more information.

Can I apply teething gels with the Original Teething Toy?

Yes, the textured bumps keep teething gel in place and get products right to the source of the pain without being nipped by tiny teeth. They're great at reaching the hard to reach backgums and The Animal and Monkey Teethers are also great to apply teething gels!

What are our teethers made from? Are they BPA free?

Yes. Our teethers are made from high quality food-grade, non-toxic silicone and are BPA free.

What is BioCote®?

BioCote® is an Antimicrobial Technology which is mixed in with the silicone during manufacturing and prevents the growth and spreading of bacteria and viruses on the surface of the product. It makes our teethers hygienically cleaner than any other product on the market. It is not just a coating, which can wear off, but it lasts for the entire time your little one is using the teether!

How long should I use my teether for?

You can use your teether for the entire time your child is teething. Just make sure you give it a regular clean.

Can I reuse my teether for my second child?

No. We don't recommend reusing your teether for another child.

How long does shipping take?

Depending on where you are based our shipping takes between 5-14 days. Have a look at our shipping and return policy for more details.

How do I exchange a product from my order?

Please email info@matchstickmonkey.com and we will be happy to assist.

Can I place the teether in the freezer?

All our teethers are suitable to be placed in the fridge and freezer. However, please note that the NHS in the UK does not recommend placing teethers in the freezer.

Can I sterilise the teether carry case?

No. We don't recommend sterilising the teether's portable carry case as it can get damaged or melt. Simply wash using soap and warm water.  


Babycare Range 

Are these products suitable for newborn babies?

All our products are suitable from newborn. We do recommend carrying out a patch test on a small area of skin if you are trying our products for the first time.

Are these products suitable for sensitive skin?

All our products are dermatologically tested and suitable for sensitive skin. All our products except the Stretch Mark Oil and Baby Hair & Body Wash are also hypoallergenic. 

Are these products vegan and gluten-free?

All of our products are gluten free and vegan friendly, apart from our SOS Balm which contains beeswax.

Where are your products made?

Our products are manufactured by The Organic Pharmacy in the UK containing only natural and organic ingredients. 

Do your products contain paraben?

No, all our products are paraben free. They are also free from phthalates, SLS, SLES, MIT, GMO, triclosan, propylene glycol, benzobarbitol, phenoxietanol, petrochemicals, nanoparticles, synthetic perfumes and colours, lanoline, chlorine.

Are your products suitable to use while I’m pregnant/nursing?

Yes, all our products are kind to skin meaning they are suitable for both mother and baby.

Is the packaging recyclable?

Our packaging is made from sugarcane, making our products environmentally friendlier and sustainable.


Bathtime Collection

How do I clean my bath toys?

We recommend using hot soapy water to wipe down the products before and after each use for hygiene and safety purposes. We do not recommend placing the products in a sterilizer. 

Are the wobblers/animal rocks safe for my little one to chew?

We do not recommend letting your little one chew on the toys. They are not designed as teethers. 

What are the Bath Toys made from?

All our Bathtime toys are BPA.

Bathtime Wobblers: Silicone & ABS materials. Bathtime Boat Set: Silicone, PP & ABS materials. Bathtime Slide Set: PVC & PP materials. Bathtime Hair Rinser: PE material.  

What is BioCote® Antimicrobial Protection?

BioCote® is an Antimicrobial Technology, that is mixed in with silicone during the manufacturing process, which prevents the growth and spread of bacteria and viruses on the surface of the product. It also ensures that no mould or mildew can develop on the surface of the product.

What age are the toys suitable for?

We recommend our toys are used from 12 months onwards. Our Bathtime Hair Rinser can be used from newborn.